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Steam Support

Visit the support site for any issues you may be having with the game or Steam.

Community Map Pack!

February 24, 2011 - TF2 Team



We've been listening to our community's famished cries for content, and damn it, we decided to do something about it. Unfortunately, the button that bans everybody in the community at once doesn't seem to be working (every time we press it we just get sparks and the smell of burnt fur). So we went with our tried-and-true Plan B: an all-new map pack, featuring some community favorites including a new map from the guy behind cp_mountainlab, the winner of TF2Maps.net's Art Pass Contest.

Don't forget you can always purchase Map Stamps in the Mann-Co store to show support for your favorite community maps, all proceeds (minus any taxes) go directly to the hardworking map creators.

It's Monday.

February 14, 2011 - TF2 Team

As if we could keep this from you. We tried to but then quickly realized we're not very good at keeping secrets. Case in point, this whole sing along episode. On with the community updates:

  • United Kingdom Community Servers is running a Knockout Cup in the Highlander format. Rules can be found here. Spectators should head over to TF2 TV to check out the action. Live. That's right. Live. As in when it happens. Like a news cast. Except better. There's rockets.
  • ESL is doing a 128 slot 1 on 1 Scout Cup. Two weeks left for signups! As if that wasn't enough, there's prizes for the top three! Be sure to grab the custom map for the contest as well.
  • SlienceMaster's username suddenly becomes forgivable once you realize he's made this fancy hat. It certainly looks like the Voodoo Juju. Probably will need to confiscate it to be sure. Perhaps we could setup a donation drive for him to buy a spellchecker.

From Hell

February 3, 2011 - TF2 Team

Any time we have a tie-in promotion with another game, we'll send the TF mercs a package with all the new items in it (except Heavy, who lives in some remote log mansion in the Dzhugdzhur Mountains. We just mail it to the nearest Siberian town, and they dogsled it up to him eventually). This gives them a chance to get acquainted with the new weaponry, so they're not surprised when they show up back to work.

But when we sent out our latest promotion--Rift, the upcoming MMO from Trion Worlds--we were puzzled when Scout sent it back, unopened. We gave him a call.

"Hey, man," we said. "We were wondering why you hadn't opened--"

"Are you frickin' kidding me? Another tie-in. My apartment's still filled up with crap from all the last ones."

[Sounds of rummaging.]

"Like this. Ear buds. What the hell am I supposed to do with ear buds? Play Sarah McLachlan at a guy until he gets so sad he dies? Look, alright, I'll open it, but I am done with this crap. Brown hat anna bat, that's my new motto. Simple, clean, eas--oh my GOD what is this beautiful thing?"



"It's called the Sun-on-a-Stick," we said.

"Holy crap, this is so friggin'..." [Sounds of swinging.]

"Did this come from hell? It did, didn't it? Awww, man. It's like what the Devil uses when he plugs up his toilet or somethin'."

[Sounds of burning flesh and screams.]

So that was that. We're hoping Steam customers who pre-order Rift by March 1st will have a similar reaction. You'll get two exclusive melee weapons in Team Fortress 2, the Sharpened Volcano Fragment and the Sun-on-a-Stick. Additionally, we're adding a permanent Team Fortress 2 achievement that grants players a redeemable code for an equally exclusive (and terrifying) headpiece in Rift, the Well Spun Hat.

Team Fortress 2 players will automatically receive the melee weapons beginning today. Players who want to snag a Well Spun Hat need to complete the new Riftwalker achievement. After applying the code on their Trion account page, Rift players will receive the Well Spun Hat in their in-game mailbox, beginning with the game's head-start period on February 24th.

The Sharpened Volcano Fragment and the Sun-on-a-Stick will be obtainable through crafting after the Rift pre-order period ends.

Here's a link to the hi-res version of the Scout/Pyro image.

It Is Me, But Smaller!

February 2, 2011 - The Soldier

Eyes forward, you damp sacks of wet pants! In stark contrast to the usual garbage masquerading as news on this website, I am pleased to announce something actually noteworthy: I AM NOW AVAILABLE IN STATUE FORM.



Hello. This paragraph is a cool-down period so you can collect yourself before I continue.

That's right, me! A statue! It is wholesome! It is American! It is a handsome reminder to unwedge your voluminous buttocks from your straining computer chair and do some push-ups! If that last sentence was enough to motivate you to actually do some push-ups, switch to one-handed and use your other hand to click the BUY button. Pre-orders start February 7th 8AM PST, sharp! As an added bonus, there will be an exclusive run of 300 numbered statues that come with both the rocket launcher and the Direct Hit. Both Red and Blue are available. That is all! DISMISSED!

- SOLDIER

And in TF community news...

  • A few folks have been busy working on a new theme pack for map authors to take advantage of called Bullet Crops. It looks pretty sweet (even if the name doesn't make any sense).
  • The ETF2L and their Highlander Community Challenge is heading to the finals soon! There are only eight out of 850 teams left and the finals are expected to be played in a couple of weeks.
  • Monday Night Combat

    January 24, 2011 - TF2 Team



    If you buy a copy of Monday Night Combat on Steam up until 10AM PST, February 1st, 2011, you'll get two batches of exclusive items. In MNC, you'll receive class-specific mods to make your classes look a bit more TF2-y. And over at Team Fortress, you'll get an MNC-branded hat that any class can wear, as well as a custom hat and outfit for the Scout.

    Why are we doing a cross-promotion like this? We've been playing Monday Night Combat at the TF offices, and it is frickin' addictive. We wanted to make sure the TF2 community knew about it. So buy Monday Night Combat! You'll get a chance to play a fun game, and get a pile of new items for your trouble.